Online Banking Assistance

Yes, you can create a login with view only access to accounts and limit accounts you wish for the login to see.

You can assign another login with equivalent access as the administrator but only the original login for administrator will be considered the actual administrator for ebanking purposes.

Yes, you can control many aspects of the login you create including what accounts the login may view, withdrawal or deposit to. Features they may access and impose dollar limits to those accounts. You can also limit or remove access to order checks, bill pay, stop payment, etc.

Yes, you can delete a user. Link to Procedure

Follow the steps to add in a user to online banking. Link to Procedure

There is no preset number of additional logins you can create as an account administrator, however, limiting the number to only users that require access is ideal for the administrator to be able to control access and permissions accurately.

Please contact us at help.treasury@fccu.org
 

In our FCCU Card Manager app, you can notify us of your travel plans by inputting your travel itinerary (where you're going and what days) into the app and enjoy interruption-free card usage. 

You can control the account view for the Administrator account(s) to simply hide the accounts you don’t wish to see or for the non-administrator accounts, you can completely remove access to view. To hide an account from the “Administrative” level see below:

To Hide an account: go to Settings Tab> Manage Accounts> and click on the account name you wish to hide. You can uncheck the check box under ACCOUNT VISIBILITY. Or recheck to make an account visible.

You can reset the password the following ways: Forgot password process via online banking, contacting the Credit Union via website or phone, visiting an FCCU branch.


281.856.5300 Dial 5 for assistance with Online Banking

On the login page, click the name of the account you wish to view to see account history and details.

Go to the Payments and Transfers Tab: Under the Transfers Sections, click on online activity.
This activity center shows all activity divided under single transactions, recurring transactions and deposited checks.

go to Settings Tab> Manage Accounts> and click on the account name you wish to hide. You can uncheck the check box under ACCOUNT VISIBILITY. Or recheck to make an account visible.

Yes, you can. Go to Settings>Account> Preferences and choose the account you wish to alter. You can rename here by clicking on the pencil (edit) icon and change or create groups to attach the account or loan into.

Please contact us at help.treasury@fccu.org